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Apex Motor Express Limited Implements Real Time Delivery Reporting
Apex Motor Express Limited announces the completion of its project for real time delivery reporting covering fleet operations in Ontario and Quebec. After a successful pilot in May 2003, the Company's President, Elmer Schwarz, selected Geomax™ LTL for rollout across the organization. Operating in real time, the system enables drivers to report customer deliveries that are posted immediately to the company's secure web site. The project set out to deliver the highest level of customer service through integration with the Apex self-service web site. www.apexltl.com "Within seconds, the exact delivery time is made available to our customers," explains David Heath, Vice President Sales. "At Apex we are constantly looking for innovative ways to create value for our customers. This new capability will position us to offer expanded services in 2004, all designed to save our customers time and effort." Tom Santaguida, Vice President, Operations, "We are very satisfied with the results achieved and our customers have expressed to us that this is 'saving them a significant amount of time' by being able to respond immediately without that additional call to track the shipment." After careful examination of alternative solutions the Apex implementation of Geomax™ LTL was developed using the popular BlackBerry Wireless Handheld™ from Research In Motion (RIM). enabled by the Rogers AT&T Wireless GSM/GPRS network. Driver acceptance has been particularly strong using the convenient all-in-one BlackBerry™ handheld with its easy to use interface. Tony Mistry, IT Manager for Apex reports that the system is "working very well, it takes about 10 minutes to fully train each driver." Elmer Schwarz added, "It's hard to imagine how we did business before." Geomax™ LTL manages both on and off-line support over the Rogers AT&T Wireless network. "The Rogers AT&T Wireless GSM/GPRS wireless network acts as the backbone of the reliable, nationwide, real-time service provided by Apex," said Mansell Nelson, Vice President and General Manager, Interactive Mobile Services for Rogers AT&T Wireless. "The Rogers AT&T Wireless GSM/GPRS network reaches more than 93% of the Canadian population, enabling Apex to get the message across immediately, no matter where the delivery is made within the vast wireless coverage area." About Geomax Mobile Geomax™ Mobile develops, manufactures, markets and distributes computer software that helps its customers manage a distributed operations process while growing their businesses. The Company's software products can be categorized into three broad areas:
* wireless transportation management Our software is accessed by the leading handheld devices and is used to streamline business information flow to dramatically improve visibility and customer service while significantly reducing internal operating costs. Customers can expect benefits in sales, order management, supply chain management, employee retention, customer service and driver productivity. In addition to our software products, Geomax™ offers consulting, integration and outsourcing services. About Rogers AT&T Wireless: Rogers Wireless Communications Inc. operates under the co-brand Rogers AT&T Wireless and has offices in Canadian cities from coast to coast. Rogers AT&T Wireless is Canada's leading wireless communications service provider, offering a complete range of wireless solutions including Digital PCS, cellular, advanced wireless data services, and one and two-way messaging services to a total of more than 4.0 million customers across the country. Rogers Wireless Communications Inc. (TSX: RCM.B; NYSE: RCN) is approximately 56% owned by Rogers Communications Inc., and approximately one-third owned by AT&T Wireless Services, Inc. |
